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IMPORTANT: Telecom Regulatory Authority of India's New Regulation Update

UPDATE AS ON 12th OCT 2020

Dear Valued Customer,

DLT Header & Entity Scrubbing:
We have received update from the operator that from any day post 15-Oct-2020 they would initiate scrubbing of all messages (TemplateBased/OptinOptout/PromoNormal/PromoSpl) with the following criteria:

  • SMS sent from unregistered headers on any one of the operator's DLT portal will be rejected by them. No default sender IDs would be allowed as the operator would check the header against the entity ID registered at their end.
  • All promotional traffic will be scrubbed against DND preferences & no delivery reports would be shared for the same.
  • SMS submitted without adding approved headers from operators DLT portal to your 24X7SMS account will be rejected.
Hence we would request all our users to register all message templates and headers on any one of the operator's DLT portal to avoid any rejections thereafter. For more information

IMPORTANT NOTE:
All the rejected messages would also be charged by the operators hence we advice all our users to only send SMS with DLT registered headers. Also please test each header on your numbers before going live in order to save your SMS credits.

UPDATE AS ON 21st SEP 2020

Dear Valued Customer,

DLT Phase II Implementation:
We have been informed by operators that from any day post 25-Sep-2020 they would initiate scrubbing of all messages (TemplateBased/OptinOptout/PromoNormal/PromoSpl) with the following criteria:
  • SMS sent from unregistered headers & templates on any one of the operator's DLT portal will be rejected by them.
  • All promotional traffic will be scrubbed against DND preferences.
  • SMS submitted without adding approved headers & Templates from operators DLT portal to your 24X7SMS account will be rejected.
Hence we would request all our users to register all message templates and headers on any one of the operator's DLT portal to avoid any rejections thereafter. For more information

NOTE:
All the rejected messages would also be charged by the operators hence we advice all our users to only send SMS with DLT registered headers and templates. Also please test each header and templates on your numbers before going live in order to save your SMS credits.

UPDATE AS ON 4th SEP 2020

Dear Valued Customer,

Important DLT Update:
In order to continue using uninterrupted SMS services we wish to remind you again to kindly get your Entity (Company/Enterprise/Others), Header (Sender ID) & all Templates (SMS Content) approved at operators DLT portal IMMEDIATELY whether using Transactional (TemplateBased/OptinOptout) or Promotional (PromoHigh/PromoSpl), as all the operators will be going live in next few days with phase-2 of DLT to scrub each message with registered Entity, Header & Templates hence service will be stopped for those customers who have still not registered & service will only resume once they register their Entity, Header/s & all Templates at any one of the operators DLT portal & add the same (Header/Templates) to their 24x7SMS account. Hence follow the steps available here and register right away. Kindly ignore, if you have already done the needful & ready for phase 2 of DLT.

UPDATE AS ON 1st SEP 2020

Dear Valued Customer,

We have been informed by the operators that new pricing has been implemented from Today.

UPDATE AS ON 18th AUG 2020

Dear Valued Customer,

We have got a confirmation from all the operators that from 1 Sep 2020 they would be charging an additional 2.5p per SMS as the DLT (Entity / Header / Template) Scrubbing Charge but IGlobe has decided to bear 0.5p at it's end at the moment which will make the new SMS rate 13p per SMS + GST and same will be applicable from 31 Aug 2020 23:59:59 on users account for new purchases/remaining balance by the system automatically. To use the benefit of current rate, customers are advised to consume as much as credits as possible.

We again request all our customers to get their SMS Template/s registered with operators DLT platform as soon as possible and be ready (customers who have still not registered please follow the steps given in the below link to register your Entity / Header / Templates).

UPDATE AS ON 30th JUL 2020

Dear Valued Customer,

We are pleased to inform you that all the telecom operators have agreed to delay the increase in SMS Price from 2.5p per SMS (DLT Scrubbing Charge) which was scheduled to be effective from 1st Aug 2020. The new tentative date would now be 1st Sept 2020. We will keep you posted on the new developments.

UPDATE AS ON 23rd JUL 2020

Dear Valued Customer,

We would like to inform you that the second phase of DLT implentation would be coming in effect from 1st Aug 2020, In this phase operators are going to implement Template whitelisting and Consent. We request all our customers to get their SMS Template/s registered with operators DLT platform as soon as possible and be ready (customers who have still not registered please follow the steps given in the below link to register your Entity / Header / Templates).

We have also got a formal communication from operators that probably from 1 Aug 2020 they would be charging an additional 2.5p per SMS as the DLT (Entity / Header / Template) Scrubbing Charge but IGlobe has decided to bear 0.5p at it's end at the moment which will make new tentative rate 13p per SMS and same will be applicable from 31 Jul 2020 23:59:59 on users account for new purchases/remaining balance by the system automatically. To use the benefit of current rate, customers are advised to consume as much as credits as possible.

UPDATE AS ON JUL 2020

Dear Valued Customer,

We would like to update you that the second phase of DLT implentation would be coming in effect soon, we are waiting for an exact date on which it would be implemented from the operators. Mean while we request all our customers to get their SMS Template/s registered with operators DLT platform as soon as possible and be ready (customers who have still not registered please follow the below steps to register your Entity / Header / Templates).

We have also got a formal communication from operators that probably from 1 Aug 2020 they would be charging an additional 2.5p per SMS as the DLT (Entity / Header / Template) Scrubbing Charge but IGlobe has decided to bear 0.5p at it's end at the moment which will make new tentative rate 13p per SMS and same will be applicable from 31 Jul 2020 23:59:59 on users account for new purchases/remaining balance by the system automatically. To use the benefit of current rate, customers are advised to consume as much as credits as possible.

UPDATE AS ON JUN 2020

Dear Valued Customer,

We would like to inform you that the first phase of DLT implentation has been in effect from the 1st June 2020. Now onwards only registered entity and headers (Sender ID) are allowed to send messages. We thank our customers for completing the Entity & Header registration process with operators DLT platforms. Those customers who have still not registered we request you to please do the needful ASAP, read the below update to know about the registration process. Those who have registered please get your templates approved from the operators as the next phase of template matching will be coming soon...

UPDATE AS ON MAY 2020

Dear Valued Customer,

Furher to our update to you earlier through emails, SMSes and tickers on our web portal, Telecom Regulatory Authority of India (TRAI) is now in the process of implementing DLT system by 31st May 2020. Kindly complete your registration immediately on the DLT platform and register your Header/SMS templates ASAP. Please note that you may be restricted to send any SMS communication if you do not complete the registration by 31st May 2020.

If you have already register with one of the operator you can use your Entity ID and get registered with other operators also for free of cost. Below are the list of operators and their links to register. Those Entities who have not registered can use Airtel DLT system to register as the registration fees has been waived off at the moment.

Airtel Registration portal : https://www.airtel.in/business/commercial-communication/home

Vodafone Registration portal : https://www.vilpower.in/

Videocon Registration portal : https://smartping.live/entity/register-with

TataTele Registration portal : https://telemarketer.tatateleservices.com:8082/#/entity-registration;role=PE

JIO Registration portal : https://trueconnect.jio.com/#/entity-registration;role=PE

BSNL Registration portal : https://www.ucc-bsnl.co.in/


Step 1:
Entity registration: Sign up as Enterprise by providing details like PAN, GST, Company Name, Address etc., upload required documents and make the payment for registration fees. Once entity is approved you will get an unique Entity ID.

Below are the required documents for registration:
PAN/ GST / TAN
Letter of Authorization
Registration Fees - INR 5900 (including 18% GST) (waived off on Airtel).

Step 2.
Header (Sender ID) registration: Entities need to register all their headers with the operators DLT platform. Once the header is approved you will get a unique Header ID.

Step 3.
SMS Template Registration: Once the sender IDs are registered, entities are required to register all their templates on the DLT system. Once the templates are approved you will get a unique template ID.

Like always, we will be there to help & guide our customers in this transition. We are working closely with the operators to get more updates on this and we will keep you posted via email and SMS.

We thank you and appreciate your understanding & co-operation on this.

UPDATE AS ON APR 2020

No further update received.

UPDATE AS ON MAR 2020

No further update received.

UPDATE AS ON FEB 2020

Due to many complications being faced by the operators to implement DLT which has been imposed on them by the TRAI, it seems it has been postponded further. Though services are running normally at this point of time but please note it can get implemented any day hence we suggest you to kindly purchase the qty which can be consumed in immediate near future e.g. a week or two but maximum within 1 month.

UPDATE AS ON JAN 2020

Dear Valued Customer,

Telecom Regulatory Authority of India (TRAI) has released a new notification on the 20th Jan 2020 in its continuous endeavour to control SMS Spamming by making a transparent system to curb Unsolicited Commercial Communication (UCC) and enhance mobile subscriber privacy. For more detail click here.

As per the new regulation DLT system is going to be implemented from the 5th of Feb 2020 (still things are not clear) by TRAI and operators wherein all the enterprise who wants to use SMS and voice services have to use the Blockchain technology also known as Distributed Ledger Technology (DLT). Using this technology operators would be able to access the data of all the registered enterprise like SenderID, Templates and customer consents which they have registered with one operators DLT platform.

In short, like how currently users get their Sender ID and Templates approved at our platform in similar way now under TRAI's new regulation all this has to be done on one centralized platform alongwith each user's KYC hence for the same first user need to register their entity on the DLT system along with other details like Headers, Templates and Consents.

Registration portal : www.vilpower.in

NOTE: while registering select Telemarketer Name: IGlobe Solutions Pvt. Ltd. - AF & Telemarketer ID: 110200001399

Step 1:
Entity registration: Sign up as Enterprise by providing details like PAN, GST, Company Name, Address etc., upload required documents and make the payment for registration fees. Once entity is approved you will get an unique Entity ID.

Below are the required documents for registration:
PAN/ GST / TAN
Letter of Authorization Registration Fees - INR 5900 (including 18% GST) (waived off till 5th Feb 2020).

Step 2.
Header (Sender ID) registration: Entities need to register all their headers with the operators DLT platform. Once the header is approved you will get a unique Header ID.

Step 3.
SMS Template Registration: Once the sender IDs are registered, entities are required to register all their templates on the DLT system. Once the templates are approved you will get a unique template ID.

Note from IGlobe to all it's Valued Customers
As per TRAI's new regulation, things may start implementing from FEB 2020 stage wise i.e. first entity registration then header and then templates etc. but we still have no proper clarity on how it is going to work at this point of time. We think that a lot of confusion is going to happen which would affect the SMS delivery in coming days. We request you to be prepared for this though we will try our best to minimise the affect.

Like always, we will be there to help & guide our customers in this transition. We are working closely with the operators to get more updates on this and we will keep you posted via email and SMS.

We thank you and appreciate your understanding & co-operation on this.

Thanks & Regards,
Team - IGlobe Solutions